PS3 Forum - Playstation 3 Forums

pjnap26 · #1 04-30-2008, 10:27 PM

My PS3 isn't loading any games at all, they have no scratches at all and its worrying me any suggestions?

sprint · #2 04-30-2008, 10:35 PM

Is it not recognising any discs at all, movies, games etc?

It's a pretty common problem, i had it a few months back. The only fix is to send it back to Sony. Is it still under warranty?

pjnap26 · #3 04-30-2008, 10:38 PM

I bought it a year ago.

sprint · #4 04-30-2008, 10:41 PM

Give them a call, they'll sort it out for you. I had a replacement unit sent out within 48hours of calling them up.

pjnap26 · #5 04-30-2008, 10:48 PM

Do you by any chance know their number.

sprint · #6 04-30-2008, 11:05 PM

Try this:

Phone Number
1-800-345-SONY (7669)

Hours of Operation
Monday through Saturday, 6:00 a.m. to 8:00 p.m.
Sunday, 7:00 a.m. to 6:30 p.m., Pacific Time

Have your PS3 handy cos they'll probably ask you for the code that's on the back of the console.

Let us know how it turns out, good luck!

pjnap26 · #7 05-01-2008, 03:34 AM

Quote:

Originally Posted by sprint

Try this:

Phone Number
1-800-345-SONY (7669)

Hours of Operation
Monday through Saturday, 6:00 a.m. to 8:00 p.m.
Sunday, 7:00 a.m. to 6:30 p.m., Pacific Time

Have your PS3 handy cos they'll probably ask you for the code that's on the back of the console.

Let us know how it turns out, good luck!

Thanks so much!

obi1unome · #8 05-01-2008, 11:23 PM

Also try holding down the ejecf button for 5 seconds.It should reset the disk drive so i heard.

pjnap26 · #9 05-02-2008, 02:06 AM

Well I called to do and well its not under warrenty and the want $150 to fix it. Well i dont have cash to spend on this right now so i might call back and say I bought it last June and maybe they'll send me a new one free. Anyother suggestions?

sprint · #10 05-02-2008, 12:24 PM

Quote:

Originally Posted by pjnap26

Well I called to do and well its not under warrenty and the want $150 to fix it. Well i dont have cash to spend on this right now so i might call back and say I bought it last June and maybe they'll send me a new one free. Anyother suggestions?

Gah unlucky, You could always try calling back and getting a different operator. Because it's such a widespread fault im sure i've heard reports that they've offered a replacement for out of warranty systems too.

haveme1 · #11 05-03-2008, 01:09 AM

Ya have to be nice and pushy at the same time !!!!

They have what you said on 1st call in a file now. It might not make a difference now.

Never let them know too much !!!!!!!!

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