Help with Internet Connection - DNS Error 80710102

I got my PS3 over here in the UK and have tried to get online numerous times. As of yet I have been unsuccessful.

I have a Motorola SB4200 SURFboard Cable Modem. I am using the ethernet cable provided with the PS3, slotting it into the back of my modem and slotting it into the back of the PS3. I got the IP Address, Subnet Mask etc. from the Modem and entered that manually when setting up. When I get to the end I get a successful IP address but Internet Connection fails. A code 'DNS Error 80710102' comes up. There are a few things I'm unsure about when setting up. For example when setting up manually, I have a code for a 'default gateway' (dg) instead of a 'default router' (dr). I am entering the 'dg' code into the 'dr' code space provided. Also I have three DNS server codes so I'm not sure which ones to enter.

I have tried many DNS codes reccomended by other websites but they don't work.

Anyone have any ideas of what I'm doing wrong and any suggestions on how to solve this. Any responses would be extremely helpful

is the modem turned on? or ps3?

of course he's modem is turned on...otherwise he wouldn't get the other info n stuff..

mate, i'm sorry..i'm totally clueless when it comes to these sort of things.

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Yeh

No problem JasonSmithy. Anyone else

yer...erm...is lead in properly?

Yeh 'tis

erm...i suggest u buy a new ps3 and switch internet providors.

Is this strictly for the ps3 or is your comp hooked up to the modem too?

Before my wireless router my cable modem only has one port....so I would unplug my comp and plug in the ps3 when I wanted to play.
when I did that I had to unplug and replug in the modems power cord or it didnt work for some reason (resetting the modem i think). Then go in the ps3 network settings and set it up for wired connection which im sure you know....but I thought it was mostly automatic....I cant quite remember it was awhile ago....

Just a thought dont know if this will help....I feel your pain cause its just not the same without being able to go online and tear it up..

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PS3 owner in March07
Games: Resistance, Blazing Angels, FEAR, Oblivion, Blast Factor, Cash Guns Chaos, Calling All Cars, Flow, Grip Shift, Rampart, Gauntlet II, SStardust HD, Warhawk, Everyday Shooter, Ratchet & Clank, COD 4, UT3, Uncharted, Assassins Creed, Orange Box, Kane & Lynch and Stanglehold CE.

Folding@home---WUs--150 and climbing
HeLp CuRe CaNcEr!!

I tried unplugging the modem and starting it again with the PS3 Ethernet Cable in the back. I then went to 'Internet Connection Test' and tried it but it did the same thing. I should have gone to 'Internet Connection Settings' and done it from there but I didn't. I then took out the PS3 Ethernet cable from the back and put back my standard internet connection. This stopped my internet from working altogether so i had to unplug and plug in the modem again and the Internet started working again.

Virgin Media is my ISP if that helps.

If need arises I'll break down and get a wireless router. Any cheap but good suggestions? Do I need a wireless access point?

By computer is downstairs and my PS3 the furthest possible distance away upstairs - about 20 - 25 metres

you need a router you have to have a router or 2 ethernet connects in your pc one for the ps3 one for the net

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Wizard's Ninth Rule
“A contradiction can not exist in reality. Not in part, nor in whole.”
`Terry Goodkind

"I am enough of an artist to draw freely upon my imagination. Imagination is more important than knowledge. Knowledge is limited. Imagination encircles the world."
-- Albert Einstein

Welcome to my nightmare, I think you're going to like it.

You have an ethernet cable thats 20-25 meters long????

Get a wireless router....

When you unplugged your cable modem did all the lights come back on--before you tested the connection?? Probly did...

Not sure what the prob is...

__________________
PS3 owner in March07
Games: Resistance, Blazing Angels, FEAR, Oblivion, Blast Factor, Cash Guns Chaos, Calling All Cars, Flow, Grip Shift, Rampart, Gauntlet II, SStardust HD, Warhawk, Everyday Shooter, Ratchet & Clank, COD 4, UT3, Uncharted, Assassins Creed, Orange Box, Kane & Lynch and Stanglehold CE.

Folding@home---WUs--150 and climbing
HeLp CuRe CaNcEr!!

No, I'm currently trying to get my PS3 working on a TV that's right next to my computer. Obviously I'll need to go wireless if I want to play it upstairs

Any cheap but good suggestions? Do I need a wireless access point? If so how do I get one?

Yeh

Thanks anyway

I use a D-Link DGL-4300...got it off the net for 75$ from frys.com..its normally over 100$...Ive heard Netgear is good to but ive never tried them.

All you do is plug in Router to cable modem then comp to wireless router and good to go...all there is left to do now is set up security settings if you want...really easy...or it was for me

__________________
PS3 owner in March07
Games: Resistance, Blazing Angels, FEAR, Oblivion, Blast Factor, Cash Guns Chaos, Calling All Cars, Flow, Grip Shift, Rampart, Gauntlet II, SStardust HD, Warhawk, Everyday Shooter, Ratchet & Clank, COD 4, UT3, Uncharted, Assassins Creed, Orange Box, Kane & Lynch and Stanglehold CE.

Folding@home---WUs--150 and climbing
HeLp CuRe CaNcEr!!

Do they do these in the UK and are they compatible with any computer?
How do I plug the router into the Cable Modem and PC to router. Is any accessories needed supplied with Router. What about wireless access points. Do they come with router? If not do you know where I can get one and which to get? Sorry I'm asking so many questions it's just I really want to understand what I'm doing and that it'll work before I spend £50 or so on something that may not work

I think you can get them in UK (not sure).

All you need comes with router and diagram on how to plug it all up (easy).

I know some of the UK guys on here use a Belikin router.

I know nothing on wireless access points or what that is to be honest.

__________________
PS3 owner in March07
Games: Resistance, Blazing Angels, FEAR, Oblivion, Blast Factor, Cash Guns Chaos, Calling All Cars, Flow, Grip Shift, Rampart, Gauntlet II, SStardust HD, Warhawk, Everyday Shooter, Ratchet & Clank, COD 4, UT3, Uncharted, Assassins Creed, Orange Box, Kane & Lynch and Stanglehold CE.

Folding@home---WUs--150 and climbing
HeLp CuRe CaNcEr!!

Good

I might try that then

Me neither but thanks for helping

anytime......but as u see my knowledge is limited, but always growing.

__________________
PS3 owner in March07
Games: Resistance, Blazing Angels, FEAR, Oblivion, Blast Factor, Cash Guns Chaos, Calling All Cars, Flow, Grip Shift, Rampart, Gauntlet II, SStardust HD, Warhawk, Everyday Shooter, Ratchet & Clank, COD 4, UT3, Uncharted, Assassins Creed, Orange Box, Kane & Lynch and Stanglehold CE.

Folding@home---WUs--150 and climbing
HeLp CuRe CaNcEr!!

For all experiencing a DNS error, you need to disable the media servers (which come with the new 1.8 update) through network settings.

Cheers mate, but it didn't work

OK, I broke down and got a router. It's a NETGEAR Super Wireless ADSL Modem Router which I assumed was the right router to get for a cable modem. I've installed it all and there's a signal but now I've got so many wires and so few ports that I don't know which one to put where to get online. Can anyone help me

lol you idiot..

get the PS3's ethernet cable and plug it into the PS3...then get the other end and put it into the back of the router.................****ING SIMPLE!

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Yeh but my router is downstairs and my PS3 upstairs

well then use the blutooth on the PS3..

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It doesn't say anything about the router on the bluetooth section on the PS3